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I have included a short article on negotiation hints and strategies on this page also:

Negotiation

Negotiating is conferring with another party with the aim of reaching an agreement.
Try to look at things from the other side's point of view.

• Look for options where there are mutual gains.
• Look for problems below the surface - not the obvious problems, the unspoken ones.
• Try to separate people and personalities from the situation. Always consider the economics of the various solutions. Focus on mutual interests, not on non-negotiable positions. To gain something be prepared to give something.

Hints

• Do your homework thoroughly and plan a strategy.
• Write down what you want to achieve and your bottom line. Then try to do the same for the other side.
• Be polite and ethical and never lose your temper under any circumstances.
• Emphasise common concerns and points of agreement. Seek information by questioning to probe and clarify issues. Use basic language where possible.
• Respect confidentiality of talks and asides, and express appre­ciation for the other side's time and efforts.
• Weigh up and evaluate options. 'These are the consequences if we do this or that.'
• Keep discussions on track and moving. Write up issues and interests for all to see and think about.
• Make a special effort to listen carefully, especially for hidden meanings. Jot down reminder notes.